A Constellate Venture

The agentic AI operating system for hospitality.

One intelligence layer connecting every system across the property — software and hardware.

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Module 0 — Where Every Property Starts

AI Command Center

The daily operating system for the GM and executive team. A command center that structures the morning, prioritizes the day, tracks every task, and carries unresolved issues forward. The GM runs the daily briefing from it. Every ExCom member inputs into it.

  • Yesterday summary at 6am
  • 7-day forecast & comp set
  • ExCom issue input by 8am
  • AI recommendations at 8:30
  • Task dispatch at 9am
  • MTD performance tracking
  • Real-time execution visibility
  • Unresolved issues carry forward
Daily Workflow
6:00 AM

Auto-generated operating data

Occupancy, ADR, RevPAR, revenue, complaints, maintenance — assembled overnight.

8:00 AM

ExCom issues submitted

Each department head inputs 5–10 key issues, categorized and prioritized.

8:30 AM

AI analyzes and recommends

Root cause analysis, 1–3 solutions per issue, urgency and cross-department impact flagged.

9:00 AM

Tasks dispatched

Auto-assigned to owners. Status visible to everyone in real time. GM approves.

All Day

Execution tracked

Updates, escalations, completions. End-of-day closure feeds into tomorrow's report.

Once the Command Center is running daily, the AI Ops Box takes the next step — automating the work staff do inside every system.

Modules 1–6 — Shipped with the AI Ops Box

AI Operations Box

Hotel staff spend 4–8 hours a day switching between systems, re-keying data, and reconciling across platforms. The AI Ops Box puts a digital worker inside each of those systems — doing the repetitive work so the team can focus on guests. It sits on the hotel's network, runs through outages, and works with any PMS.

0%
Labor Cost Reduction
0%
Secondary Marketing Revenue Growth
0%
Customer Problem Resolution Rate
0+
Systems bridged from one device
M1

Reservations

Before Staff manually enter OTA bookings, load rates, and manage stop-sells across platforms.
After An agent watches every channel and updates the PMS in real time. Staff handle exceptions only.
M2

Guest Journey

Before Upsell attempts are manual, scattered, and poorly timed across disconnected channels.
After A 24/7 AI concierge engages guests with the right offer at the right moment.
M3

Night Audit

Before The audit team toggles between PMS, POS, and payment gateway to reconcile the day.
After The agent reconciles automatically and only surfaces true discrepancies.
M4

Group Sales

Before RFPs, BEOs, and room blocks are built by hand across spreadsheets and email.
After The agent drafts proposals, tracks room pickup, and routes approvals automatically.
M5

Revenue Management

Before The RM manually pulls from the RMS, PMS, and comp-shop tools to build a pricing view.
After The agent assembles the full picture and pushes approved rate moves directly.
M6

Housekeeping

Before Room status lives in one system, maintenance tickets in another. Coordination is verbal.
After The agent syncs everything, dispatches teams, and releases clean rooms faster.
The Team

Who's building this.

Product builders, systems engineers, and hospitality operators — together for the first time on the same problem.

Jateen Parekh

Jateen Parekh

Co-Founder & CEO

Inventor of the Kindle. Architect of the first DVR. Three founder exits. 20+ patents. 30 years at the frontier of Silicon Valley combining emerging technology with mature platforms to create products that define new categories.

JP Chen

JP Chen

Co-Founder & CPO

15+ years designing and shipping complex technology at scale — Amazon, Twitch, Deloitte, and founder of Cal6ix Inc. Built products from zero-to-one, drove them to market, and scaled them to millions of users.

Henry Xu

Henry Xu

Co-Founder & COO

20+ years in technology commercialization and cross-border operations. Led Asia-Pacific strategy at AFZ Capital Group and energy infrastructure at XERON Australia. Operates across Australia, China, and Silicon Valley.

Frank Zheng

Frank Zheng

Co-Founder & CSO

Ph.D. in Applied AI. Alexander von Humboldt Fellow. Former Professor at the Chinese Academy of Sciences. COO of Alcatel Smart Terminals. Senior engineering at Nortel and Newbridge Networks.

Strategic Advisor
Simon Wan

Simon Wan

Strategic Advisor

Four-decade veteran of global hospitality. Founder of StayWell Hospitality Group (28 hotels, acquired by Prince Hotels 2017). President of Seibu Prince Hotels Worldwide (119 hotels, 16 countries). Former CEO of Tourism Holdings Limited (530 hotels) and Accor North Asia (68 hotels).

Get in Touch

Let's talk.

We're working with select hotels to deploy the AI Command Center. If the morning briefing still runs on spreadsheets and email, we should connect.

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Currently deploying in the Middle East and Asia-Pacific.